Rent Leasy policies
Billing & cancellation
Understand listing periods, automatic renewal, the free-week offer and how to stop future charges.
Current test service
No real listing payments are enabled. The checkout and billing controls currently use Stripe test mode. The amounts below describe the configured test plans and proposed launch pricing; they do not authorize a live charge. Any live offer must clearly show its price, charge dates and conditions before you agree.
Listing plans
| Listing period | Recurring price |
|---|---|
| 7 days | $6 every 7 days |
| 14 days | $10 every 14 days |
| 30 days | $16 every 30 days |
| 60 days | $24 every 60 days |
These are fixed-day periods. A 30-day plan is not a calendar-month plan. The amount due now, selected recurring price, period and first renewal date are shown before checkout confirmation. Listing fees are separate from apartment rent, deposits and fees owed to a landlord or property manager.
Automatic renewal and consent
A payment method and separate, initially unchecked recurring-billing agreement are required to publish through the current checkout flow. Unless canceled before the next renewal, the subscription renews for the selected period at the agreed price. Your dashboard shows the current renewal date and any confirmed plan change. Saving payment details alone is not consent to a subscription.
Seven free days with an eligible offer code
The current LEASE7 offer provides seven free days with any standard plan, subject to the server’s first-listing and once-per-account eligibility checks. A payment method and recurring agreement are still required. If you do not cancel before the free week ends, the selected paid plan begins at its disclosed price and then renews on that plan’s schedule. Cancel before that first charge to avoid it. The free week does not become a free 14-, 30- or 60-day period.
How to cancel renewal
- Sign in and open Your listings.
- Find the listing and select Cancel renewal.
- Complete the confirmation and check that the dashboard says future renewal is off.
Cancellation preserves the remainder of your current free or paid period. It does not automatically issue a refund. Signing out, closing a browser tab or deleting a draft does not cancel a subscription. If a request fails or remains pending, retry or contact us; do not assume cancellation is confirmed. Contact us promptly if you cannot access the cancellation control or believe an incorrect charge occurred.
Marking rented, restoring renewal and changing plans
Marking a listing rented removes it from public browsing and starts cancellation of future renewals, while preserving history. A canceled renewal can be restored where the app offers that option, using the same plan or a new plan and a fresh recurring agreement. A confirmed future plan starts at the date shown; it does not grant a second promotional free week. Relisting an expired or rented listing may require a new checkout and agreement.
Reminders and payment issues
The current test service generates renewal notices in the dashboard’s test inbox. Real email delivery is enabled only for a selected test recipient, so other users should not expect test billing emails. The test schedule includes a free-week notice four days before expiry, a notice 31 days before a paid 60-day plan renews, and additional 48- and 24-hour reminders. A delayed or missed early notice is flagged for operator review. Applicability, delivery to every live customer and handling of late plan changes must be finalized before real payments are enabled.
A failed payment can affect public listing availability. The dashboard may offer an updated payment method or a secure Stripe page to review an outstanding payment. Updating a payment method does not itself resume a canceled renewal or settle every outstanding invoice.
Refund requests, interruptions and holds
Finding a renter, transferring your lease, or canceling early does not, by itself, qualify for a full or prorated refund for unused listing time.
For example, finding a renter five days into a paid 30-day listing does not entitle you to a refund for the remaining 25 days. Cancel renewal to prevent another charge. Marking the listing rented removes it from public browsing; it does not issue a refund.
Billing errors, duplicate charges and significant service outages can be reviewed for a refund. Refunds required by law are not affected.
No real funds are collected by this test checkout. For future live billing, cancellation will stop future renewal and preserve remaining time; the unused-time policy in this section must be clearly disclosed before enrollment. Contact us about a duplicate or unauthorized charge, a service interruption or a disputed decision. Nothing here waives a refund or other remedy required by law.
A safety or moderation hold can hide a listing before its scheduled expiration. The current controls do not automatically pause the clock, extend time, refund charges or void existing invoices. A hold starts a process to stop future renewals and shows whether provider confirmation is still pending. Removing a hold does not automatically switch renewal back on.
Price changes and live launch
The price and period you affirmatively accept control your enrollment. A material change will require any advance notice and consent required by applicable law. A policy edit alone does not authorize an additional charge. Real payments will remain disabled until the operator adopts final policies and verifies applicable notices, cancellation, refunds and support procedures.
Contact
Contact Bryton Smith, operator of Rent Leasy, in Provo, Utah, United States, at brytonsmith13@gmail.com.